THE SHIFT IN PHILIPPINE BPO: BEYOND THE CAPITAL: HOW RURAL OUTSOURCING IS GAINING GROUND

When people think of outsourcing in the Philippines, they often picture towering office buildings in Manila’s business districts. However, this is changing. A growing number of companies now run operations in the Philippines by building operations in next-wave cities and rural areas—a trend known as provincial BPO expansion.This movement is a s